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Old 08-12-2006, 10:32 AM
SgD DESIGNS's Avatar
SgD DESIGNS SgD DESIGNS is offline
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Join Date: Jul 2006
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Default Having Problems downloading the ZIP Files?

Hi,
Below are some steps that might help you download the files. Sometimes if you do things a little different (depending on the machine that you ar using) it can cause problems.

Please try this:
  • Download them one at a time; w/o download anything else.
  • When you are downloading the files, do no close or change the Web site page that you are using to download the kits. (This causes a problem on dotphoto.com, so it might cause a problem on other web sites)
  • When the dialog box asked you to "Open" or "Save" the file, select "Save". Do not try to open the ".exe" file w/o downloading it first.
  • Do no try to click on the file that you are downloading it until it is 100% done. Reading or Clicking on the file, while it is still being dowloading (writing) might cause a problem.
And last but not least, I can create a CD with the kits that are causing you problems. The Shipping and Handling fees for a CD is $6.00 for shipping in the US. $10.00 for shipping outside the US.

Let me know if any of this helped.

Thanks!
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Last edited by SgD DESIGNS : 06-10-2010 at 09:21 AM.
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