||08-12-2006 11:32 AM
Having Problems downloading the ZIP Files?
Below are some steps that might help you download the files. Sometimes if you do things a little different (depending on the machine that you ar using) it can cause problems.
Please try this:
- Download them one at a time; w/o download anything else.
- When you are downloading the files, do no close or change the Web site page that you are using to download the kits. (This causes a problem on dotphoto.com, so it might cause a problem on other web sites)
- When the dialog box asked you to "Open" or "Save" the file, select "Save". Do not try to open the ".exe" file w/o downloading it first.
- Do no try to click on the file that you are downloading it until it is 100% done. Reading or Clicking on the file, while it is still being dowloading (writing) might cause a problem.
And last but not least, I can create a CD with the kits that are causing you problems. The Shipping and Handling fees for a CD is $6.00 for shipping in the US. $10.00 for shipping outside the US.
Let me know if any of this helped.
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