SGD Digital Scrapbooking Store Blog Newsletter Forum Gallery

Dear Member,

We know how valuable your time is, so to better assist you we have created detailed step-by-step information on the most frequently asked questions. 

This information is available 24 hours - 7 Days a week and it will give you immediate assistance.

Click on each topic to see more details.

FAQ Related loggin to the SgD Store:

I forgot my password
I can't loggin to the Store
I can't loggin to the Store, even though I am receiving the newsletter
I can't loggin to the Store, because it does not recognize my email address
I registered to the SgD Store, Forum and/or Gallery and did not received an email confirmation
How do I register to the store?

FAQ About Your Order:

I think my order was double charge/order twice/duplicated
I made a purchase and I don't know how to download my products
I am having problem downloading the zip files
How do I extract the Digital Scrapbook Elements from the ZIP file on my PC?
How do I download the daily download?
How do I access my order history?
Why am I being asked to write a product review?
I pay with a pay pal eCheck but my order download links are not available in my account
Do you accept any other types of payments other than pay pal?

FAQ About The Club Memberships:

What is the difference between the SgD Club Membership and the Donna Club Membership?
Do I really get all of the products describe in the club membership for free?
I purchase the SgD or the DONNA Club Membership - how do I download my club products?
Where can I suggest a kit theme for the SgD Club membership?

FAQ About Our Daily Downloads:

Can I buy the entire kit instead of downloading each file one day at a time?
Are the daily download hosted every month of the year?
Where can I get notification of the upcoming daily downloads?
I missed some daily downloads. How can I earn some of the zip files?

FAQ About Our Newsletter:

I want to unsubscribe
I want to subscribe
I subscribe to the newsletter, but did not get my Free Newsletter Gift

FAQ About Digital Scrapbooking:

Where do I start?
I am looking for a digital scrapbooking with a particular theme/color/etc

FAQ About The GIMP:

How do I... ?
I have a GIMP Question, on which form can I post it?
Where can I find the GIMP Digital Scrapbooking Tutorials?

FAQ About the Gallery:

How can I resize my layout to upload it the gallery? (Video Tutorial) 

FAQ About General Things:

I would like to make a suggestion for your site

If none of these topics help you with your question,  please send an email to

We will personally reply to your email within 48 hours.

We thank you for supporting our site,
Have a wonderful day!
Scrapbooks gone Digital! Support Team